Return & Refund Policy

Last Updated: [01/10/2024]

At Marvellous Studds, we want you to be completely satisfied with your purchase. If you are not fully satisfied with your product, we offer a 7-day return and refund policy.

1. Return Policy

You may return most items purchased on our website within 7 days of receiving your order, provided they meet the following conditions:

The product must be in its original, unused, and unwashed condition.

The product must be returned in its original packaging, including all tags, labels, and accessories.

The product must not be on the list of non-returnable items

2. How to Return an Item

To initiate a return, please follow these steps:

Contact us within 7 days of receiving your order at buisness.marvellousstudds@gmail.com or 9355527724. Provide your order number and the reason for the return.

We will send you a return authorization and instructions on how to return the product.

Return shipping costs are the responsibility of the customer, unless the product is damaged or defective.

3. Refund Policy

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, we will process your refund to the original payment method within 7-10 business days.

If your refund is approved, the amount will be credited back to your original payment method. Please note, it may take several business days for the credit to appear on your statement.

If the return is rejected (e.g., item is not in original condition), no refund will be issued, and the item will be returned to you.

4. Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of receiving the item. We will provide you with a prepaid return shipping label for the damaged item and offer a full refund or replacement, depending on your preference.

5. Non-Returnable Items

Certain items are not eligible for returns or refunds, including:

Perishable goods

Intimate apparel

Gift cards

Downloadable software products

Final sale items

6. Exchanges

At this time, we do not offer direct exchanges. If you wish to exchange a product, please return the item for a refund and place a new order for the item you want.

7. Late or Missing Refunds

If you haven’t received your refund after 10 business days, please contact us at [Your Email Address]. We will investigate and resolve the issue as quickly as possible.

8. Contact Us

If you have any questions or need assistance with a return or refund, please reach out to us at:

Marvellous Studds

Khanpur School Road, Delhi Saket

buisness.marvellousstudds@gmail.com

9355527724